Privacy Policy:

We respect, and are committed to protecting, your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy:

Your payment and personal information is always safe. We utilize a secure socket layer (SSL) web server certificate which is the industry standard and among the best security available today for online e-commerce transactions. This SSL certificate encrypts all of your personal information, including credit card number, name, and address, so that it cannot be viewed while traveling electronically over the internet.

Shipping/Delivery Policy:

We use Spee-Dee Delivery and UPS for our shipping needs. To help determine your best shipping method, click here to view the UPS Ground time in transit map or here for a map of the Spee-Dee service area map. Orders are delivered based on the ship date(s) requested by the buyer at the time of an order. In the event that a product needs to be replaced please contact the bakery by referencing the contact information listed on the contact us page of this website.

We ship Monday - Wednesday for all non-Wisconsin Residents. For Wisconsin and Northern Illinois residents, we will ship on Thursdays.

We use Spee-Dee Delivery and UPS for our shipping needs. We do not ship to any P.O Boxes. If you enter in a P.O Box for a shipping address, this will delay your shipment until we can contact you for a street address.

While we use UPS and Spee-Dee to handle the deliveries of our products, we are not responsible for any actions by UPS or Spee-Dee that may incur delays in product arrival. See ups.com and speedeedelivery.com for their shipping policies.

A $10 fee will be assessed per shipment address that requires correction by Spee-Dee and/or UPS.

Military Shipments - We are honored to ship to the men and women serving our country. Please contact us directly if you are wishing to do so.

If you place an order after 4 p.m CST your order will be scheduled to ship the next available shipping day.

Refund/Return Policy:

Your satisfaction is very important to us! We are unable to take returned product due to health code restrictions. All disputes must be raised within 15 days from the shipping date. If a delivered product does not meet or exceed your expectations please contact us and we will issue a replacement product. Each situation will be handled case by case evaluating all factors before making a determination on how it will be resolved.

Product Sales and Availability:

Java Break Inc dba New Glarus Bakery reserves the right without prior notice to change any aspects of products on this site, including but not limited to pricing, weights, product availability, and descriptions. We recommend all holiday orders be placed at least 30 days from delivery date to ensure product availability and timely arrival of your order.

Copyright and Trademark:

All materials on this site are protected as copyrights of Java Break Inc. dba New Glarus Bakery. All rights not expressly granted are reserved.

Our Guarantee:

Java Break Inc dba New Glarus Bakery wants to make sure all of our customers are 100% satisfied. If for some reason you are not fully satisfied with your order, please contact us.

Contact Us:

Should you have other questions or concerns about these policies, please contact us.